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Positivity, Accountability, Commitment, Togetherness, and Sustainable. Every value is as important as the other and  they enable us to deliver the very best in all we do.  All employees have committed to living these values every day. Below are the in depth meanings behind P.A.C.T.S.

Pacts LR


We maintain an optimistic outlook by turning challenges into opportunities.

  • We find the positive in every situation and have fun as a team.
  • We possess ‘yes I can’ and ‘yes I will’ attitude.
  • We are passionate about making a difference.


We act with integrity doing the right thing even when no one is watching.

  • We take responsibility for everything we do.
  • We hold each other accountable for our behaviour.
  • We are driven by our morale compass to achieve success.


We have a growth mindset, continually learning, innovating and being curious.

  • We act with a sense of purpose and making a difference everyday, in all we do.
  • We are empathetic and understanding, with a passion for making a positive impact.
  • We step into the shoes of patients and caregivers to understand their needs.


We work together as a team, supporting each other in a safe and collaborative environment.

  • We challenge the status quo and find new ways to grow the organisation and ourselves.
  • We are authentic, open and honest.
  • We value diversity, openly listen and share knowledge, ideas and perspectives.


We continuously innovate and expand our sustainable credentials to positively impact our people, profit and the planet.

  • We hold ourselves to the highest standards, to be best that we can be in all that we do.
  • We strive to build our reputation, meet customer expectations and develop new growth opportunities.
  • We develop sustainably linked solutions with reduced carbon footprints to minimise our environmental impact.
  • Our team takes personal pride in protecting the world for our children’s children.