• eServe – Optimising Safety & Availability

    At Essential Healthcare Solutions we understand the importance of access to reliable equipment which is safe to use at the time of need and this is essential to providing the highest standards of care, safely by your staff.

    Optimising operational efficiency is much more than the initial investment in healthcare equipment. Ensuring availability, reliability and safety, meeting current legislation, minimising breakdowns, prolonging the useful life and extending replacement cycles are the challenges every healthcare provider faces in delivering the highest standards of patient care.

    In order to optimise the safety and availability of your equipment and maximise your efficiency we are able to provide a wide range of service and maintenance solutions tailored to meet your specific needs and requirements across an extensive range of equipment and manufacturers. Equipment we are experienced in servicing and repairing includes: Mattresses, Beds, Moving and Handling Equipment, Specialist Bathing, Trolleys, Treatment Couches, Wheelchairs, Specialist Chairs, Sluice Machines and Macerators.

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  • eServe – Nationwide Capability & Experience

    Our Service & Support Team are experienced and highly trained, providing Service & Maintenance solutions throughout the UK working in partnership with our valued customers. We provide services to our valued customers in the following sectors; NHS, Care Homes & Groups, Local Authorities, Hospices and private customers nationwide.

    Operating from a regional network managed by regional service managers across the UK our service engineers have on board availability of spare parts bespoke to the contracts they each service, facilitating planned service, rapid response and repair. Our field-based service team are supported by our experienced customer service advisors who provide friendly, efficient assistance, advice and excellent customer care.

    Our team are highly customer and solution focussed and take great pride in delivering exceptional standards of customer care, ensuring equipment essential for delivering patient care is safe and available to use.

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  • eServe – Tailored Service Solutions – Our Menu

    Through our experience we know that our customers’ needs and requirements are often different, which is why we offer tailored solutions to ensure we provide the perfect outcome for each individual customer.

    Planned Preventative Maintenance
    LOLER – Thorough Examination
    Tailored Response Times to Equipment Breakdowns
    PAT Testing
    Asset Database Development and Management
    eServe Online

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  • eServe Online – Transparency & Openness

    Our contracted customers benefit from auto scheduling of planned service work and LOLER Thorough Examinations to ensure complete compliance with current legislation.

    Essential procedures and practices are fully compliant with:
    The Provision and Use of Work Equipment Regulations 1998 (PUWER)
    Lifting Operations and Lifting Equipment Regulations 1998 (LOLER)
    HS (G) 107 Maintaining portable electrical equipment.

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  • eServe – Complete Compliance & Piece of Mind

    Our contracted customers benefit from auto scheduling of planned service work and LOLER Thorough Examinations to ensure complete compliance with current legislation.

    Essential procedures and practices are fully compliant with:
    The Provision and Use of Work Equipment Regulations 1998 (PUWER)
    Lifting Operations and Lifting Equipment Regulations 1998 (LOLER)
    HS (G) 107 Maintaining portable electrical equipment.

    Our engineers are DBS (Disclosure and Barring Service) checked at the enhanced level. Annual training updates are facilitated for our service team to ensure that they are completely up to date with both product knowledge and current legislation relating to all aspects of their role & responsibilities.

    Contact us today to see how we can support you.

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Call us on 0845 344 1912